About needlights.com
We are the small store on the corner that sells lights. We started small and will stay that way.
We have a good range of products to meet your needs when you shop at needlights so check us out!

Email sales@needlights.com or live chat when we are in the store. We are open from 10.00 am to 6:30 pm eastern.

Restrictions on the Sale of Specific Products

• Many products sold on this site require expertise in the automotive, mechanical and/or electrical disciplines for proper installation.
• All merchandise sold on this site is warranted by the manufacture, not by needlights.com.
• This web site is intended for adult commercial use only. Children under the age of 18 are not eligible to make purchases from this site.
• Laws and codes regarding the use of emergency warning devices vary greatly within the United States. Some items are restricted in one jurisdiction and may not be in another. Selected products and color variations are restricted to Law Enforcement and Emergency Personnel only. When you place an order with us for a restricted item you are stating that you are authorized to make such a purchase and that you are in compliance with all local, state, and federal laws concerning the purchase and/or use of that product.

Warranty
All merchandise is covered under the manufactures warranty. needlights.com does not hold the warranty on any of the products sold on this site. The manufacturer must handle all warranty repair work or the warranty is null and void.

Shipping
needlights.com ships for free anywhere in the continental United States of America. Shipping time for free shipping is usually 3 - 5 business days (M-F) depending on your location. We will E-mail you a tracking number once your order ships.

Taxes
needlights.com charges no taxes.

Returns
If you would like to return an item that you purchased from us simply follow the instructions below. We do not offer exchanges. We will accept your return up to 30 days from the date of invoice. All returns are subject to a 35% restocking fee. The product must be returned unused, undamaged in the original box with all parts, packing and instructions. Original freight charges are non-refundable. Product returned after the 30-day window or without a RMA number will be refused. A 35% RESTOCKING FEE WILL BE APPLIED TO ALL RETURNS - NO EXCEPTIONS.

1. We will accept your return up to 20 days from date of invoice.
2. ALL RETURNS ARE SUBJECT TO 35% RESTOCKING FEE.
3. E-mail us at returns@needlights.com for a return authorization number and return shipping instructions.
4. Items returned without a return authorization number on the outside of the box will be refused.
5. We can not issue credit on any equipment that has been installed, used or returned in a non re-saleable condition.

Please note that if you have a warranty issue with a product after the initial 20 days we will be happy to assist you in returning the item to the manufacturer for repair.

Product Pricing
Some product pictures may be shown with additional options. All product dimensions are approximations; please see factory spec sheets for exact measurements. Prices shown are subject to change at any time. While we strive for accurate pricing sometimes errors can occur. In such cases we reserve the right to honor pricing on typographical errors.

Please contact us for quotes on bulk purchases.

Policy Privacy Statement / Use of Information
needlights.com is committed to the security of our customers while they are visiting our online store. We endeavor to provide our customers with a simple means of purchasing via the Internet. The process of placing an order requires specific information (name, addresses, phone numbers, account numbers, credit cards) that ensures the order will be processed quickly and correctly.

When you provide either personal or departmental information we will in no way give or sell that information to any outside company or individual for its use in marketing or solicitation. We will maintain the confidentiality of your information while using it to support your relationship with needlights.com. We hope to provide a site that provides quick and efficient information to fulfill our customer's needs. Our intention is to send e-mail, faxes, and catalogs only to those customers that wish to be notified of new products and pricing. If a customer wishes to be removed from these lists you have the right at any time to discontinue these services.

The website offers the latest encryption technology so that any information transmitted via the Internet is fully protected. needlights.com has developed a comprehensive process to handle any questions that you may have with your online privacy. We also support the establishment of external programs for consumer recourse, such as the development of the Better Business Bureau (BBB) Online (BBB Online®).

Secure Shopping
needlights.com uses secure servers to protect your personal information. needlights.com supports industry standard encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form and not decoded until we receive it.

Terms of Sale
By placing an order on this site you agree to release needlights.com from any and all liability associated with the use of the equipment purchased. In addition, you release needlights.com for any and all liability for the for the loss of use, loss of profit, inconvenience, property damage, personal injury or death arising out of breach of warranty, breach of contract, delay, negligence, strict tort liability or otherwise. NEEDLIGHTS RESERVES THE RIGHT NOT TO ACCEPT OR PROCESS ANY ORDER PLACED ON OUR WEBSITE.